Selected work
Illustrative composites that show how we design production automation — labelled clearly until replaced with client-approved stories.
Case studies
Each study focuses on a bounded workflow, evaluation, and human oversight.
SaaS & technologyMulti-marketIllustrative
Support triage agent for a multi-product SaaS team
An agent that classifies inbound tickets across languages, drafts first responses, and routes edge cases to the right queue.
Financial servicesShared servicesIllustrative
Invoice exception automation for a finance shared-services team
Automation that extracts invoice fields, flags mismatches, and prepares exception packets for controllers — with audit-ready handoffs.
Retail & e-commerceOmnichannelIllustrative
Catalog operations agent for an online retailer
An agent that normalises product attributes, flags incomplete listings, and drafts enrichment suggestions for merchandisers.
Professional servicesClient servicesIllustrative
Research briefing agent for a consulting practice
An agent that assembles client and market briefs from approved sources before kickoff workshops.