Catalog operations agent for an online retailer

An agent that normalises product attributes, flags incomplete listings, and drafts enrichment suggestions for merchandisers.

Retail & e-commerce · Omnichannel · Illustrative case study

Multi-brand ecommerce operator

Challenge

Merchandising teams inherited inconsistent supplier data across markets. Incomplete attributes slowed publishing and hurt search quality on storefronts.

Approach

We defined attribute completeness rules per category and market, then trained reviewers on when to accept, edit, or reject agent suggestions.

Solution

A catalog ops agent that scores listing completeness, proposes missing attributes from supplier text, and batches changes for merchandiser review before publish.

Outcome

Illustrative composite: more listings ready for publish each week, with merchandisers focused on judgment calls instead of copy-paste cleanup.

Technical notes

  • PIM/API connectors and category rule packs
  • Suggestion batches with diff previews
  • Human-in-the-loop publish gate